Disney World, Disneyland Chief Medical Officer addresses coronavirus concerns

Disney Parks released a message from its Chief Medical Officer responding to concerns of the coronavirus (COVID-19) outbreak and how Disneyland and Walt Disney World are responding.

In a statement posted on the Disney Parks Blog, Dr. Pamela Hymel stated that Disney is “carefully monitoring the evolving coronavirus situation and are in regular contact with health agencies for information and guidance. Walt Disney World Resort and Disneyland Resort, are welcoming guests as usual and we continue to implement preventive measures in line with the recommendations of the Centers for Disease Control and Prevention (CDC) and other health agencies.

“Walt Disney World, Disneyland and all of our parks and resorts around the world have high standards of cleanliness, which assists with illness prevention, and we have health and safety protocols in place, such as:

• Training for cast members, with ongoing reinforcement on a regular basis
• Defined cycles for frequent cleaning and disinfection of targeted areas
• Easy access to handwashing facilities and hand sanitizers
• Quick response to spills, trash and other situations
• End of day sanitation procedures for restroom, kitchen, and other facilities
• Frequent cleaning and “wash down” of outdoor locations, including walkways and queues

“Additionally, our onsite health teams and leaders are communicating with our cast members about illness prevention, including the guidance of the CDC. The CDC recommends everyday preventive actions to help stop the spread of germs, such as staying home when sick, washing hands often with soap and water for at least 20 seconds, following proper respiratory cough etiquette, avoiding close contact with people who are sick and avoiding touching eyes, nose, and mouth with unwashed hands.

The CDC provides more detailed coronavirus information on its website and as always, your personal physician is a valuable resource for specific medical questions you may have. If you have any questions about visiting Walt Disney World Resort or Disneyland Resort, please call 407-WDisney.

Please visit Walt Disney World and Disneyland Resort to learn more about our health and safety measures for the coronavirus.”

Over the past few days, Disney has also placed more hand sanitizers throughout the parks. The company has also stated it will adjust its protocols as the situation warrants.

For the latest updates about COVID-19, please go to the World Health Organization.