Disneyland, Disney World scrap Annual Passholder payments during coronavirus closure

Disneyland and Disney World annual passholders who are on a monthly payment plan, you are going to get some relief.

Effective April 5, 2020, Disneyland and Disney World will automatically stop and waive all upcoming monthly payments while the theme parks are closed. It will also retroactively refund payments made between March 14 through April 4, 2020, according to the parks websites.

Payments will resume on the Passholder’s regularly scheduled payment dates once the parks reopen. However, pass expiration dates will not be extended and passes will expire upon their originally scheduled expiration dates.

As an alternative, those who are paying for Walt Disney World Annual Passes using the company’s monthly payment program may choose to have their monthly payments postponed starting with payments due April 5 through the park closure period, and then resumed on the Passholder’s regularly scheduled payment date once the parks reopen.

Postponed payments will be collected the months following the end of the Passholder’s currently scheduled payment term. The pass will be extended the number days the parks are closed. The new expiration date will be reflected on the Annual Passholder’s account prior to the reopening the theme parks.

Disney said they will be providing information on how to choose this option.

If you already paid in full, Disney will extend the Annual Passes for the number of days the parks are closed. The new expiration date will be reflected on the Annual Passholder’s account prior to the reopening of the theme parks.

As an alternative, in lieu of an extension of their passes, Passholders who have paid in full may choose to receive a partial refund for the theme park closure period. Disney will soon have information on how to choose this option.

Disney World Annual Passholders with questions can call V.I.PASSHOLDER Support at (407) 939-7277. Disney anticipates call volume to be high.

Disneyland Annual Passholders with questions can call Annual Passholder Member Services at (714) 781-7277. Disney anticipates call volume to be high.