Disney World and AdventHealth expand health care resources to guests

Going on vacation should be relaxing. But at times health care needs arise, ranging from the common cold to a chronic illness that might make vacationing at Disney World a bit more stressful.

Now, AdventHealth is further partnering with Walt Disney World to provide a range of health care services and vacation planning tools to resort guests both before and during their trips.

Under a renewed alliance announced today, AdventHealth will become the Official Health Care Provider at Walt Disney World Resort, as well as the Official Virtual Health Care Provider at Walt Disney World Resort. AdventHealth has had a relationship with the Walt Disney World Resort for more than two decades, and these enhanced resources will expand upon the organizations’ longstanding alliance.

“The health and well-being of our guests as they enjoy a visit to Walt Disney World is very important to us,” Jeff Vahle, President, Walt Disney World Resort, said in a news release. “This enhanced relationship allows for access to AdventHealth’s services, as needed, should our guests have health care questions both before or during their vacation.”

AdventHealth has created new online planning tools around health and wellness and a dedicated care experience team at AdventHealth will help meet many needs guests might have throughout their stay, such as assistance with doctor’s appointments, urgent care services, and medical equipment or prescription delivery to Walt Disney World Resort hotels. Some elements are now available while others will be phased in over time.

In addition, guests will have access to AdventHealth Virtual Care, AdventHealth’s telemedicine service. Guests will be just a few clicks away from being treated by an AdventHealth physician via their computers, tablets or smart phones.

AdventHealth today also announced it will build an emergency room located at Flamingo Crossings Town Center, just outside of Disney World, which will be staffed by a comprehensive clinical team including board-certified emergency physicians and emergency nurses. The design of the facility and team member training will bring an enhanced patient experience for those who need emergency care.

Additionally, building on the current Disney touches at the Walt Disney Pavilion at AdventHealth for Children, the organizations will explore bringing AdventHealth patients and their families additional welcoming enhancements at AdventHealth for Children and other AdventHealth pediatric locations in Florida.

“AdventHealth and Walt Disney World Resort have enjoyed a longstanding relationship and we are excited to launch this pioneering initiative, which will allow Resort guests to plan and customize their vacation around their unique health needs,” said Terry Shaw, President and CEO of AdventHealth said in a news release. “Guests can experience the Walt Disney World Resort with the confidence of knowing they are supported by AdventHealth’s world-class clinical team who is dedicated to providing whole-person, compassionate care to every patient we serve.”

AdventHealth will continue as the Official Health Care Provider at ESPN Wide World of Sports and provides athletic trainers for the Sports Complex and medical volunteers for runDisney events.

“From supporting athletes at runDisney events to building the hospital of the future in Celebration, AdventHealth and Walt Disney World Resort have shared a commitment to bringing innovation and inspiration to our community,” said Randy Haffner, President and CEO of AdventHealth’s Central Florida Division. “The AdventHealth World of Wellness, the new ER located at Flamingo Crossings Town Center and the recommitment to the Walt Disney Pavilion at AdventHealth for Children will build on these successes and ensure every Walt Disney World Resort guest and AdventHealth for Children patient has the opportunity to experience comforting care.”