Universal Orlando releases details on June 5 reopening, face masks

Universal Orlando’s theme parks will reopen June 5 now it has received approval from Florida Gov. Ron DeSantis.

Universal will first open its theme parks June 3 and 4 to annual passholders as a testing phase before opening to the general public on June 5.

To open, Universal is implementing new operational procedures and practices that are in line with CDC guidelines for the safety and health of Universal’s employees and guests.

These new procedures will cover screening, spacing and sanitization.

Here are some of the major frequently asked questions about the theme parks:

1. Are the parks reopening at reduced capacity during this phase?

Yes, we are limiting attendance at our theme parks during our phased reopening.

2. Is a reservation required in order to visit the theme parks beginning June 5?

No, a reservation is not needed in order to visit the theme parks. Please note that since we’re limiting attendance, there may be times when the parks reach capacity and additional guests will not be admitted.

3. Will all rides and attractions be open?

Majority of the attractions and experiences within the parks are scheduled to open. Select experiences will not be available during this phase, and some queue experiences may be slightly altered as we implement our new procedures. Additional details and specific experiences will be shared soon.

4. Will I have to wear my face covering while on the attractions?

Yes, guests will be required to wear face coverings on attractions. The only exception will be for attractions that include significant amounts of water as part of the experience, as well as Volcano Bay’s slides and pools.

5. Will I have to use my own hand sanitizer in order to board a ride vehicle?

Universal Orlando team members will provide guests with the hand sanitizer that is required prior to boarding a ride vehicle.

6. What is Virtual Line?

Virtual Line allows guests to select a time to experience an attraction via the Official Universal Orlando Resort app so they’re minimizing the time they’re actually waiting in the queue line. Guests can make Virtual Line selections while they’re onsite at the parks on the day of their visit. Virtual Line will be available for select attractions.

7. How will you implement social distancing guidelines at Universal’s Volcano Bay?

Overall, Universal’s Volcano Bay will follow the same guidelines and procedures as the other theme parks. Some of the specific measures we’re taking to implement social distancing at Volcano Bay include:

• We will limit capacity on each attraction – including rivers and pools
• For multi-person raft rides, only one travel party will be allowed to ride in a single raft. Please note that Volcano Bay’s standard height and weight requirements will be applicable.
• Lounge chairs will be placed in a fashion that allows travel parties to sit together, while also maintaining at least six feet of distance between other guests.

8. At Volcano Bay, will I have to wear my face covering while on the slides?

Face coverings are recommended when guests cannot socially distance. They will not be permitted on slides and in pools.

9. Will all Volcano Bay team members wear face coverings?

Face coverings are required for team members in “dry” roles. Team members who have “wet” roles, such as lifeguards, will wear a balaclava when they cannot socially distance. These will not be worn on slides or in pools for safety reasons.

10. Will the TapuTapu wearables be cleaned and sanitized?

Yes, per our standard practice, all TapuTapu wearables will be cleaned and sanitized prior to guest use.