Disney Springs: Everything you need to know when visiting during its reopening on May 20

Temperature checks and masks will be required when visiting Disney Springs starting May 20, 2020, during its reopening phase, according to Matt Simon, Vice President of Disney Springs.

Disney Spring is opening with just third-party operated businesses at the start. On May 27, three Disney-owned stores, World of Disney, the Marketplace Co-Op and D-Luxe Burger (for mobile order only) will open.

If you are planning to visit, here is what Simon says you need to know:

• Parking and Entrances: During this initial phase, guests will be directed to self-park in the Orange and Lime Garages. All surface lots will be closed. The number of entrances for Disney Springs will be reduced to four locations: Orange and Lime Garages, along with the Hotel Plaza Boulevard pedestrian bridge and ride share location.
• Face Coverings: All guests 3 years of age and older, along with cast members and third-party operating-participant employees, will be required to wear an appropriate face covering while visiting Disney Springs. This is an important part of protecting both our guests and our cast. Please be sure you have an ample amount of face coverings for yourself and your party before you arrive, as you’ll need to wear them over your nose and mouth at all times (except when sitting at a dining table).
• Temperature Screenings: Once you arrive at Disney Springs, you and your party will be required to undergo temperature screenings. Based on guidance from health authorities, anyone displaying a temperature of 100.4 degrees or higher will be directed to an additional location for rescreening and assistance; those who again measure 100.4 degrees or higher will not be allowed entry, nor will those in their party. You might want to check your temperature prior to leaving home, as an extra layer of precaution.  
• Physical Distancing and Capacity Measures: To maintain appropriate physical distancing throughout Disney Springs during this initial phase,the number of guests visiting the property, as well as within each location will be limited. In addition, ground markings will help promote proper distancing when queuing is necessary. There will also be additional physical barriers in select places where it’s difficult to maintain physical distancing. 
• Cleanliness: Disney has increased cleaning and disinfection procedures in high-traffic areas such as elevators and escalators, handrails, benches, tables, handles, restrooms and more. We will also have hand-washing stations and hand sanitizer available, and encourage you to use these frequently.
• Cashless Transactions: We’re recommending you use cashless payment options whenever possible during your visit to Disney Springs, including debit cards, credit cards, Disney gift cards, etc. You can also opt for contactless payment options or use cash to purchase a Disney gift card at the Welcome Center and select merchandise locations. 

Cast members are not going through extensive new training. In addition, some cast members will be walking throughout Disney Springs to explain new procedures and answer any questions. They will also encourage everyone to follow these measures for the health and safety of us all. 

“Everything we’re doing during this unprecedented time is in service of our guests, our cast members and our third-party operating participants, who will also be following these new guidelines in their locations. We are constantly monitoring conditions and best practices, and we continue to learn every day from health and government authorities. As a result, our operational changes and safety measures may change from time to time as circumstances evolve. We want to deliver all the Disney magic you know and love with safety, as always, our top priority,” according to Simon.

“I understand this is a great deal of change to absorb, and I speak for all of us at Walt Disney World in thanking you for your cooperation and patience during this initial phase. Today’s world is different, and it’s going to require a shared responsibility, with everyone doing their part,” he said.

Here is a list of stores that are confirmed to be open on May 20 and when others will open.