How to receive a partial refund on your Disney World annual passes
Disney has announced how Walt Disney World Annual Passholders can go about receiving partial refunds on it annual passes, whether you paid in full, or are on the monthly payment plan.
“This is a truly unprecedented time for all of us, and we want to thank you for your patience as we work through the many details related to the temporary closure of the theme parks. We recognize this may be a challenging time, so we wanted to share how we will assist our Annual Passholders,” Disney said on its website.
Here is what Disney released:
Annual Passholder (Who Paid in Full)
‘All active Walt Disney World Resort theme park and water park Annual Passes will be extended for the number of days the parks are closed. The new expiration date will be reflected on the Annual Passholder’s account prior to the reopening of the parks.
“As an alternative, and in lieu of an extension of their passes, Passholders who have paid in full may choose to receive a partial refund for the park closure period. To request this alternative option, we ask that you contact VIPASSHOLDER Support at (407) 939-7277. We do anticipate heavy call volume and appreciate your patience as we answer all inquiries.”.
Annual Passholder (On Monthly Payment Plan)
“On April 5, 2020, we automatically stopped and will waive monthly payments due while the theme parks are closed. We will retroactively refund payments made between March 14 through April 4, 2020. Payments will resume on the Passholder’s regularly scheduled payment dates once the parks reopen. Please note, pass expiration dates will not be extended and passes will expire upon their originally scheduled expiration dates.”
“As an alternative, Guests who are paying for Walt Disney World Annual Passes using our monthly payment program may choose to have their monthly payments postponed starting with payments due April 5, 2020 through the park closure period, and then resumed on the Passholder’s regularly scheduled payment date once the parks reopen. Postponed payments will be collected the months following the end of the Passholder’s currently scheduled payment term. The pass will be extended the number days the parks are closed. The new expiration date will be reflected on the Annual Passholder’s account prior to the reopening the theme parks. To request this alternative option, we ask that you contact VIPASSHOLDER Support at (407) 939-7277. We anticipate heavy call volume and appreciate your patience as we answer all inquiries.
“Our Annual Passholders are some of our most loyal Guests, and we stand ready to help during this incredibly uncertain time. you have any questions, please contact VIPASSHOLDER Support at (407) 939-7277.”
