Disney Cruise Line updates cancellation, health policies in light of coronavirus
The Disney Cruise Line has updated its cancellation and health policies today in the wake of the coronavirus (COVID-19) outbreak and the fears surrounding the virus.
The company previously reiterated its health and sanitation standards.
The latest policies include the following:
• Beginning Friday, March 6, all guests and crew members will have their temperature checked by a nurse with a no touch thermometer prior to boarding. Additional medical screening will be required for anyone with a temperature of 100.4º F or greater, and they along with their travel party may be unable to sail.
• If your cruise includes a stop in Nassau or Castaway Cay, please note that The Bahamas will not allow anyone to disembark in any Bahamian port if they have been to China, South Korea, Italy or Iran in the past 20 days prior to arrival. These guests and Crew Members may be able to sail but will be unable to visit The Bahamas.
• If your cruise includes a stop in Jamaica, please note that in addition to the locations noted above, officials there also will not allow guests who have traveled from, to or through Singapore within 14 days of arrival to disembark. These guests will be unable to sail.
• Guests scheduled to sail between now and May 31, 2020, can now change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 12 months of their original sail date. You can make this change by calling 1-866-325-2112. The credit is non-refundable and standard prevailing rates will apply.
Disney Cruise Line is anticipating high call volume during this time.
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