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Adventures by Disney cancels trips, updates policies due to coronavirus

Adventures by Disney is suspending most new departures through the end of March, canceling a number of other trips and is altering its cancellation policy in light of the coronavirus pandemic.

“In an abundance of caution and in the best interest of our Guests and Guides, Adventures by Disney has decided to suspend new departures through the end of March, excluding the Australia adventure, departing March 15 that will continue as scheduled,” Adventures by Disney announced on its site.

Additionally, the following adventures are being canceled.

  • Disneyland Resort & Southern California through March
  • Disneyland Resort & Southern California Escape through March
  • England and France departures through April
  • Egypt departures through April
  • Greece departures through April
  • Vietnam, Cambodia, and Laos through May
  • Italy departures through May
  • Italy and Amalfi Coast departures through May
  • Japan departures through May
  • China departures through June

Those currently booked on adventures through May 31, 2020, can change their reservation and receive 100% credit to be used toward a future adventure. Guests traveling March 12 through April 15, 2020, are asked to contact Adventures by Disney at least 24 hours prior to their adventure start date to request a change. 

Guests may select a new travel date and/or an alternate adventure by December 31, 2020, by calling (855) 223-0025 or (407) 566-8345. The credit is non-refundable and standard prevailing rates will apply. Any new bookings made on future trips through the end of June 2020 will be subject to fully refundable deposits up until the final payment date.

Any trip not listed above will continue, with te following guidelines in effect for all trips:

  • Any Guest or guide who has traveled from, to or through the following countries within 14 days of their trip’s departure will not be able to travel with Adventures by Disney: Austria, Belgium, China, including Hong Kong and Macau, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Iran, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Monaco, San Marino and Vatican City. 
  • Any Guest who has been in contact with someone from these areas, including Guests with connecting flights in these locations, also will not be able to travel, nor will anyone who has helped care for someone suspected of having or has been diagnosed with coronavirus (COVID-19), or who is currently subject to health monitoring for possible exposure.

Guests who have air travel booked through Adventures by Disney will automatically have their flights rebooked on an alternate route. Guests who booked their own air travel arrangements should contact their airlines directly to make the appropriate changes.

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